Bekina Warranty Request

You can use this form to file a warranty request with Bekina.

Please carefully read our guidelines for creating a ticket (at the bottom of this page). This assures you we can process your request quickly. These guidelines also describe the cases which are not covered by our warranty.

Email *

Name *

First

Last

Phone *

Can You Explain the Reason for Your Complaint *

Let us know in a quick summary the purpose of the complaint.

Where Did You Purchase Your Bekina Boots *

Please include the store name and location. e.g Farmlands Timaru. If you purchased through the Lynn River website, just state "lynnriver.co.nz".

Original PO Number / Invoice Number

If you have a PO / Invoice number, please also include this.

Proof of Purchase (Receipt/Invoice)

Drag & Drop Files, Choose Files to Upload You can upload up to 2 files.

Purchase Date *

Please indicate your purchase date to the nearest month and year.

Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

Please Upload an Image of the Problem Area *

Drag & Drop Files, Choose Files to Upload You can upload up to 6 files.

Make sure your picture clearly shows the problem. The photo to be uploaded must not be larger than 8 MB and must be one of the following file types: JPG, JPEG, PNG, GIF. (Please scroll to the bottom of this page to see examples of acceptable photos).

Please Upload an Image of the Sole *

Drag & Drop Files, Choose Files to Upload You can upload up to 6 files.

Make sure your picture clearly shows the manufacturing information on the sole of the boot. The photo to be uploaded must not be larger than 8 MB and must be one of the following file types: JPG, JPEG, PNG, GIF. (Please scroll to the bottom of this page to see examples of acceptable photos).

Please Upload an Image of the Entire Boot *

Drag & Drop Files, Choose Files to Upload You can upload up to 6 files.

Make sure your picture clearly shows the entire boot. The photo to be uploaded must not be larger than 8 MB and must be one of the following file types: JPG, JPEG, PNG, GIF. (Please scroll to the bottom of this page to see examples of acceptable photos).

Please Upload an Image of the Writing on the Inside of the Boot *

Drag & Drop Files, Choose Files to Upload You can upload up to 6 files.

The photo to be uploaded must not be larger than 8 MB and must be one of the following file types: JPG, JPEG, PNG, GIF.

Size Of Boot *

Checkboxes *

I confirm I read the guidelines below for creating a ticket and I understand which topics are not covered by the Bekina warranty.

Bekina Boots is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:

Guidlines for a Claim

Examples of Acceptable Photos for a Warranty Request

1. Close Up of the problem area

Make sure your picture clearly catches the problem.

P - UPPER - tear in zone from foot to upper

2. Close Up of the sole with all information visible

Make sure your picture clearly shows the information on the sole of the boot.

3. Show Entire Boot(s) in a single photo

Make sure your picture clearly shows the entire boot.

4. Inside of Boot (If Possible)

Some boots have information printed on the inside of the boot at the top.